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FAQ
FAQ
How to check the status of my order?
How to check the status of my order?
Do you offer military, first responder, teacher, nurse, or student discounts?
Do you offer military, first responder, teacher, nurse, or student discounts?
How to apply a discount code?
How to apply a discount code?
How do I cancel my order?
How do I cancel my order?
Can I make address/order modifications?
Can I make address/order modifications?
How do I return my order?
How do I return my order?
When will I receive my refund?
When will I receive my refund?
Can I return a dealer purchase online?
Can I return a dealer purchase online?
Can I return a free promotional item?
Can I return a free promotional item?
How do I start the warranty process?
How do I start a warranty?
How do I refer Aventon to a friend?
How do I refer Aventon to a friend?
Do you offer financing?
Do you offer financing?
Can I ship my ebike to a dealer for assembly?
Can I ship my ebike to a dealer for assembly?
What do I need to pick up my Beeline Order?
What do I need to pick up my Beeline Order?
What do I do if part of my order is missing?
What do I do if part of my order is missing?
Do you offer expedited shipping or delivery?
Do you offer expedited shipping or delivery?
Is a signature required at the time of delivery?
Is a signature required at the time of delivery?
I purchased from a dealer, how do I claim my free gift promotion?
I purchased from a dealer, how do I claim my free gift promotion?
How can I order replacement parts?
How can I order replacement parts?
Does Aventon offer a rewards program?
Does Aventon offer a rewards program?
Does my bike come assembled?
Does my bike come assembled?
Are accidents or theft covered under my warranty?
Are accidents or theft covered under my warranty?
Do you extend your return policy during the holidays?
Do you extend your return policy during the holidays?
What should I do regarding an unauthorized transaction?
What should I do regarding an unauthorized transaction?
How to contact Customer Service?
How to contact Customer Service?
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Shopping with Aventon
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