Submit a request

Attention, due to high demand response times are slowed. Please be patient as we resolve your request as quickly as possible.

Our customer care team is available Monday to Friday from 8:00 am - 5:00 pm PST to answer all email inquiries submitted using the form below.

Aventon phone support is also open Monday to Friday from 9:00 am - 4:00 pm PST. To reach a member of our care team, please contact us at 1-866-300-3311.

This is for requests related to products you have received and been enjoying.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

THIS CAN BE LOCATED ON THE BOTTOM BRACKET SHELL OF YOUR BIKE. SIMPLY TURN YOUR BIKE AND LOOK BENEATH THE BOTTOM BRACKET.

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