At Aventon, we’re committed to manufacturing e-bikes and accessories of the highest quality. As a precautionary measure, we’ve sent out a set of four rear rack spacers to all Aventure.2 and Pace 350.3/500.3 owners. This part should be connected to the rear rack to eliminate the gap
between the rear rack platform and its supports. We’ve taken this measure not because of any safety issues regarding these bikes but because we’re dedicated to the quality and longevity of our product
Detailed below are the instructions on how to install the four spacer pieces (if needed, Aventon will reimburse labor cost for a bike shop to install the spacers).
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Not all models of the Aventure.2 and Pace 350.3/500.3 require a spacer installation. If your rear rack plate makes full contact with the rear rack brackets, the spacers are unnecessary. |
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If there is a gap between the rear rack platform and the rear rack supports, please proceed to the next steps for spacer installation instructions |
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Use the provided hex wrench to remove the four bolts securing the platform in place |
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Lift the platform |
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Place the four spacers with the concave surface facing down onto the brackets |
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Press the plate until the plate, spacers and brackets are flush with each other |
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Use the hex wrench to fix the four screws back into place (tightening torque 7-9N.m) |
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After installation, your rear rack should look like this (top - right side of bike; bottom - left side of bike) |